Support Hub

Help Center & FAQs

Have questions about setting up channels or inviting guests? Search our live support articles.

AppNeApp is a next-generation platform designed to bring communities closer together. It enables organizations, housing societies, clubs, and informal groups to stay connected, coordinate events, hold discussions, and share resources securely and efficiently.

To set up a new community, open the AppNeApp mobile app, sign in, and tap the "+" button in the communities tab. You can name your community, set custom joining guidelines, and immediately generate secure invite links or QR codes for your members.

Absolutely. We place privacy at our core. All conversations, media files, and membership directories are encrypted using modern transit and storage protocols. Furthermore, we do not sell your personal data or activity reports to advertisers.

Members can join your community by scanning your community QR code or clicking an official invite link sent by an administrator. For enhanced safety, you can also enable an "Approval Queue" so administrators can vet profiles before granting access.

Yes! AppNeApp offers a robust free tier that covers all essential features (messaging, group channels, basic directory management). We also offer premium community plans with custom domain branding, advanced reporting, and extended media storage capacities.

Please ensure that notifications are enabled for AppNeApp in your mobile device OS Settings. You can also verify your in-app notification toggles under "Settings > Notifications" inside the AppNeApp mobile app.

Still have questions?

Our support crew is always ready to guide you. Drop us a mail or write down details in our forms.